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Women in financial planning: A Q&A with Jessica McGuigan

June 15, 2022

Financial planner Jessica McGuigan is paving the way for a new era for women in the industry. Working at Critchleys and running the popular Instagram account She’s Got Wealth, Jessica is on a mission to simplify personal finances and empower young people – particularly women – to take control of their money. She spoke to us about her journey into financial planning.

How did you discover an interest in working in the financial planning world?

“I used to work in bars and nightclubs, but when I had my son I decided to get a more secure job. Financial planning was always around when I was growing up as my dad is a financial planner and has his own business. He always tried to encourage me to go down the financial route but I was adamant that I wouldn’t, because I had this idea that it was incredibly boring. I also never used to be fantastic with money myself so the idea of helping other people out with their finances was baffling. However, when I was working nights in bars I was offered a six-week temp contract at Critchleys, which seemed like a good opportunity to take up. That was in the post room, then that contract turned into a six-month position which then turned into a permanent role – and I haven’t looked back.

I always used to think financial planning was totally numbers-focused, but I quickly realised that it’s such a people-focused job where relationship building is key. My work is all about understanding people’s goals and priorities and how they can reach their ambitions, and I’m such a people-person so I really do love it. I’ve now been working in the industry for four years and see that the job is about so much more than just numbers.”

What areas of financial planning do you operate in and are there any particular areas or specialisms that work well within your client base?

“I cover every area aside from mortgages. I am actually considering doing my mortgage qualifications just to be able to cover this base too, but for now advise on all other areas, including retirement, estate planning and investment. The area I like most is investments, because this is something people often don’t understand and I can help make things simple for them. I’m also interested in pensions, which can be interlinked with investments – you can build wealth through pensions, so the two really go together. If I can talk to someone about investing and how they can invest into a pension, I can add value.

At Critchleys we like to be really planning-focused, rather than product-focused. We’ll consider someone’s whole situation and our ideal client will be someone who we can advise, do modelling on and make recommendations to throughout several stages. We split our planning process into three stages, and if people want to simply come to us for a product they can, but ideally we’ll do financial planning and modelling, then recommend products, then retain them as a client to provide an ongoing service.”

How did you find out what you needed to do to pursue a career in financial planning?  Were there any particularly influential people on this journey?

“I initially thought you had to go to university to get into financial planning, but I’ve since seen this isn’t the case. Once I progressed within the industry, I decided I wanted to sit the qualifications, sign up for the CII and work towards my diploma. It was only through working in the industry and talking to my boss and others around me that I understood what I needed to do – there weren’t good sign posts out there that fully explained what you needed to do to get to this point.
In terms of influential people, my dad has been hugely inspirational. He started out in sales knocking on people’s doors before setting up his own financial planning business. I’ve shadowed him for a year to watch how he works with clients, which has been a huge help – I’ve picked up a lot of his traits! If I hadn’t had that chance to shadow him I wouldn’t be in the position I am today, so I’d recommend anyone wanting to get starting in financial planning to shadow someone with experience.

There are also loads of women in the industry I aspire to, including Anna Sofat from Addidi who is doing a great job of changing the profession and bringing awareness to women and women’s wealth.”

On social media posts you’ve alluded to the lack of diversity, particularly young women, in financial planning. Has being a young female financial adviser been an advantage or disadvantage when making an impact within a population which lacks diversity?

“It’s definitely helped! People are more likely to stop and listen to what I have to say because I am different to what they are used to. I want to bring a fresh, young, feminine, relaxed outlook to talking about the profession, so it helps that I’m a woman. When I go to events where female advisors make up such a small percentage of the room, those women who are there stand out and we’re more likely to be remembered

I’m shortlisted for Marketing Influencer of the Year at the Women in Financial Advice Awards, where I won the Rising Star award last year. It’s great to be shortlisted in this category and I’m hopeful I can keep advancing!”

Based on your personal experience, what advice would you give to anyone thinking about a career as a financial adviser?

“Don’t buy into the illusion that it’s all numbers and men in suits. It’s ultimately a career that is about helping people and building strong relationships, and its nowhere near as boring as people make out! It’s also got loads of benefits, particularly flexible working. This has been invaluable to me with my son. You can make a career for yourself and come into financial planning from any level, starting like I did in the post room and working your way up. You can build your own success while helping people achieve their life dreams.”div>

If you could change anything in the financial planning world to benefit the industry, what would it be?

“The regulatory perspective can be off putting for people thinking of joining the industry. Financial planning is incredibly heavily regulated compared to other industries, and while we do need that regulation as we’re dealing with people’s finances, maybe there are things we could look at to make the process easier, whether that’s approaching compliance in a different way or reducing client processes that are currently really drawn-out.
I also think the financial advice sector can be quite stale and reluctant to keep up with the changing world. Lockdown has shown people there are other ways of working and communicating, and we need to continue to evolve. Advisors are still reluctant to use fintech, but if we work with new technologies we can offer more and show we’re willing to move with the times. You will never replace the value of personal financial advice, but if technology can help with some of that process then that’s great. It’s kind of like what I do with Instagram, incorporating new platforms to reach people and provide guidance.
Finally, I think schools should be doing more to educate young people on their finances – and not just advice on student loans, as not everyone will go to university. Teachers aren’t getting support on what they should teach and how, so there’s a real gap that I think needs filling. I wish I had more money education when I was at school!”
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