Neurodiversity - How can leaders embrace it?
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Diversity
is a key driver of innovation. Businesses thrive when they have a variety of
voices, backgrounds and perspectives shaping strategies and ideas - according
to McKinsey, diverse companies outperform
the competition by up to 35%.
However,
there’s a facet of diversity that remains underrepresented and undervalued in
many workplaces: neurodiversity.
Despite
the evidence of the benefits of a neurodiverse workforce, many leaders remain
sceptical, often requiring proof of its value. Research
now suggests that teams including
neurodiverse people can be 30% more productive. Given this, investing time and
resources to create a workplace in which neurodiverse individuals can prosper
is critical. It’s like the goose that lays the golden egg fable. To get the
riches out of your talent, you need to put some work in.
This
isn't just about corporate responsibility; it's about business innovation. This
inclusivity should mirror other adjustments we’ve made in our workplaces, such
as accommodating parental leave or supporting employees through personal
transitions like menopause. With the advent of remote and hybrid working models
post-pandemic, we've seen that change isn't just possible, but essential.
Continue
reading to understand the unique strengths neurodiverse individuals bring to
the table and how to foster an environment in which they - and your business -
can succeed, and don't miss our Neurodiversity In The Workplace Guide.
What can neurodiverse people bring to your workforce?
Neurodiversity,
broadly speaking, refers to variations in the human brain regarding
sociability, learning, attention, mood and other mental functions. This unique
wiring often equips neurodiverse individuals with specific skills and insights.
They approach problems differently, offering fresh perspectives that drive
innovation.
There
are many examples of neurodiverse people who are exceptionally talented in
areas such as maths,
analytics and data, and have the ability to see
details, patterns and connections that non-neurodiverse people might miss. Many
talented website developers, for example, are on the autistic spectrum and
there are more people with dyslexia taking art at university than there are
amongst the general student population; neurodiverse
individuals are often very creative.
Their
out-of-the-box thinking can lead to more efficient solutions and processes, and
their heightened abilities in certain areas can provide teams with specialised
expertise. Embracing neurodiversity is about inclusivity, of course - and it’s
also a strategic advantage.
So,
how can businesses ensure that neurodiverse people can thrive in both their
workplace and their culture?
8 ways to create a neurodiverse-optimised workplace
Creating
an inclusive
workplace for neurodiverse individuals requires
thoughtful strategies and genuine understanding. Here are eight ways in which
businesses can build an environment where everyone thrives:
1. Mentors and buddies
Assigning
a mentor or buddy isn't just about having someone to answer questions; it’s
about providing a consistent and familiar touchpoint for neurodiverse
employees.
This individual should be someone trained to understand their unique needs, ensuring that they understand the rules of the organisation, their transition into the workplace is smooth and that they continue to have ongoing support as they navigate their role. Neurodiverse employees should have someone they can feel safe with in asking questions to help them understand others, as well as being understood themselves.
2. Leadership coaching
Coaching
leaders goes beyond a basic, one-off
workshop. Regular training sessions, access to resources and open forums for
discussion are necessary. When leaders have a deep understanding of
neurodiversity, they are better equipped to champion initiatives, make informed
decisions and drive an inclusive culture from the top down.
Leaders should also consider the language used around differences, making sure it’s positive and engaging.
3. Human-centred leadership
Similarly,
it’s important to think about employing Human-centred
leadership, which puts people first, can
help neurodiverse individuals by building a connection and showing empathy.
It’s also important for leaders to show their own vulnerabilities, admitting
when they are wrong and asking for (and accepting) feedback.
This
leadership style is also an effective approach to take when engaging all
employees in organisational change, as it smoothes transitions and opens the
floor for honest communication.
4. Acceptance and inclusion
A
culture of acceptance begins with awareness campaigns that celebrate the
strengths and uniqueness of neurodiverse individuals. Highlighting their
achievements and contributions can set a positive tone for the organisation.
Inclusion also means actively seeking their input in decision-making and
valuing the diverse perspectives they offer.
5. Clear communication
Clarity
goes a long way in reducing anxiety and uncertainty. Providing things like
clear guidelines, written instructions and regular feedback can help
neurodiverse individuals better understand their roles and expectations. Visual
aids, structured schedules and regular check-ins can further streamline
communication.
But
note, making these different communication channels available shouldn’t shine a
spotlight on someone’s differences. Different types of support and
communication methods should be provided to anyone who needs them - and don’t
forget that neurodiversity is different for different people (see point six).
6. Flexible environments
Beyond
quiet spaces, consider varied lighting options, noise-cancelling headphones and
spaces that minimise sensory overload. Allowing flexibility in work hours or
the option to work remotely can also accommodate various needs, ensuring that
neurodiverse individuals can work in environments in which they are most
productive.
7. Individual approaches
One-size-fits-all rarely works. Offering regular one-on-ones to discuss individual needs, seeking feedback and being open to tailoring approaches to tasks or projects can help. Recognising and accommodating each person's own strengths and challenges can significantly improve their work experience.
8. Adaptive culture
Businesses
often go the extra mile to accommodate exceptionally gifted talent,
understanding and adapting to their unique quirks. This mindset should be
universal.
For neurodiverse individuals, this might mean adjusting communication methods, being more understanding about unique behavioural traits or modifying the workspace to suit their needs. Every employee should feel that their attributes are valued and understood.
How Hanover can help you support neurodivergent talent
Workplaces that don’t cater to the needs of a neurodiverse workforce will fall behind. But it's not just about hiring; it’s about retention and creating an environment in which every employee feels valued. You need to have this environment established in order to hire top neurodivergent talent.
If your leaders need guidance on fostering a neurodiverse-friendly culture, contact Hanover to talk about how we can help you champion neurodiversity in your workplace.
Looking for more insights into building a diverse workforce? Download our report - Why Culture, Inclusion & Diversity are imperative to business success