Case Study: Hiring a Chief Technology Officer for a rapidly expanding financial institution
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Our client is a rapidly expanding financial institution
with decades of experience in the financial services industry. Over their long
tenure, they've successfully navigated challenges and changes in the market by
opening new branches of their business, growing their team as well as growing
geographically, and offering online banking services.
Most recently, they faced a new challenge in their
industry. They recognised that if they wanted to stay ahead of the competition
and keep up with today’s changing technology, they had to transform from a
traditional credit union to a more digital savvy institution.
The Challenge
Our client understood that if they wanted to build a truly best-in-class
technology team, they needed to start by hiring the right leadership talent.
Not only did they need a Chief Technology Officer with the right proficiencies
and skills, but they also needed a candidate with experience hiring a team of
technology experts with innovative ideas and perspectives. This meant they
would need to expand their search to include a more diverse pool of candidates
with varying backgrounds and experiences. As experts in the financial services
industry and in developing effective diversity and inclusion strategies, our
client retained Hanover to develop a pipeline of top executive leadership
talent to fill their CTO role.
The Solution
Once Hanover was engaged for the assignment, we
used our proven methodology to find only the most qualified pipeline of talent
for our client. We made sure to look outside their industry and competitors,
ensuring our talent pool was diverse and included candidates they had never
seen before. Right now, the candidate market for CTOs is competitive and there
is a high demand for top technology leaders. In addition to our sourcing and
outreach efforts, we were able to leverage the relationships we’ve built
with a network of CTOs, all of whom have driven technical transformation over a
multitude of sectors and bring a range of experience. Hanover used its
executive research model to firstly identify over one hundred candidates with
the skills and experience to be successful in the role, we then engaged and
interviewed more than 30 candidates before ultimately narrowing it down to
eight key candidates that were shortlisted and presented to our client.
The Outcome
Throughout the process, Hanover was able to
provide strategic consultation to our client – from candidate assessments to
market intelligence to diversity and inclusion strategies. Our team of industry
expert Partners conducted thorough interviews, screened candidates to fully
understand their experience and future success in the role and assessed whether
they fit the company’s culture and requirements. By the end of the search, our
client was confident in the selection of candidates they interviewed and
ultimately appointed a truly innovative and transformative Chief Technology
Officer to lead them toward their vision of a Fintech future.